index

Frequently Asked Questions (FAQs)

1. What does "Days to Dispatch" mean?

“Days to Dispatch” refers to the number of days we need to prepare and package your order before handing it over to the courier service. Most orders received between Monday to Friday before 1 p.m. are processed and dispatched the next working day. Orders placed on weekends or public holidays are dispatched on the following business day. Please note that dispatch times may vary slightly depending on product availability or custom packaging.

2. How long does delivery take?

Once dispatched, the delivery time depends on your location:

  • Metro Cities: Delivery usually takes 1 to 3 business days.

  • Non-Metro Locations: Delivery may take 2 to 7 business days from the date of dispatch.

We partner with reliable courier services to ensure your order reaches you on time and in perfect condition. For tracking or delays, you can always reach out to us via email at asudevcorp@gmail.com or call us at +91 650119440.

3. Is my shipment safe?

Absolutely! We ensure that every product is packaged securely in durable, tamper-proof, and protective packaging. Whether it’s a delicate crystal or a jewelry item, our packaging is designed to minimize damage during transit. On request, we also offer shipping insurance for valuable or fragile items. Please get in touch with us prior to placing your order if you’d like insurance included.

4. Need more help?

We’re always here for you! If you have any other questions, feel free to use the Live Chat on our website or send an email. Your satisfaction and peace of mind are important to us.